General Division | Ministry of Civil Aviation

#	Field	Information
1	Name of the Division or Section	General Section
2	Overview and mandate	The General Section provides administrative and infrastructure support for the smooth functioning of the Ministry. Its work includes office and accommodation management, housekeeping, internal security, procurement and maintenance of office equipment and IT infrastructure, telecommunications, vehicle arrangements, stores and consumables, MHA pass-related matters, and support for meetings and conferences.
3	Scope of work and responsibilities	The Section’s work includes: Procurement and supply of stationery. Procurement and maintenance of office equipment, furniture, computers, photocopiers, and telecommunications equipment. Office and General Pool accommodation. Housekeeping and space management. Staff-car hiring, deployment, and maintenance. Processing temporary/photo passes for staff. Purchase and supply of publications. Permits for taking items outside security zones. Internal security. Store verification and disposal of unserviceable items. E-auction and waste management. E-reimbursement. IT infrastructure. Support for meetings, seminars, and conferences.
4	Acts, Rules and Regulations	Nil
5	Services provided	The Section primarily provides internal administrative and operational support to the Ministry, including procurement, office and accommodation upkeep, space management, internal security coordination, equipment and IT support, vehicle arrangements, stores management, pass processing, No Demand Certificates, and logistical support for meetings and conferences.
6	Approvals and permissions	Channel of Submission enclosed.
7	How to access services or apply	As the Section serves an internal administrative role, eligible government officers and staff submit requisitions for office supplies, vehicle arrangement for official works, and reimbursement requests (such as Briefcase reimbursement, Newspaper reimbursement, and Telephone reimbursement) through the e-HRMS portal.
8	Organisations and bodies handled	The General Section handles the approval work of MHA passes for personnel in the following organizations: Directorate General of Civil Aviation (DGCA) Bureau of Civil Aviation Security (BCAS) Commission of Railway Safety (CRS) Aircraft Accident Investigation Bureau (AAIB)
9	Contact details	Email: sogeneral-moca@gov.in Telephone: 011-24695095 Ext: 2862 Postal Address: B-63, Ground Floor, B-Block, Ministry of Civil Aviation, Rajiv Gandhi Bhawan, New Delhi – 110003 Public Enquiry Hours: 10:00 AM to 05:00 PM
10	Section Officer details	Name: Shri Jorawer Singh Designation: Section Officer Email: sogeneral-moca@gov.in Telephone: 011-24695095 Ext: 2862 Room No.: 177
11	Supervisory officer details	Name: Shri Anurag Pandey Designation: Under Secretary Email: anurag.pandey@nic.in Telephone: 011-24610060 Ext: 2846
12	Useful links and documents	Channel of Submission Work allocation at various level
13	Last updated	16.10.2026